Privacy Policy

A legal disclaimer

At Navso Jewels (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from www.navsojewels.store (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

Who We Are

Data Controller: Navso Jewels L.L.C
Contact Number: +971 58 252 7002

If you have any questions about this policy or how we handle your data, please contact us using the details above.

Information We Collect

We may collect the following categories of personal data:

Information You Provide Directly

Full name
Billing and shipping address
Email address
Phone number
Order details (products purchased, order history)
Any information you submit via forms, chat, reviews, or customer support

Payment Information

We do not collect, process, or store your card or bank payment details on www.navsojewels.store.

All checkout payments are handled securely by Ziina. Payment data is submitted directly to Ziina and is governed by Ziina’s own privacy and security policies.

How We Use Your Information

We use your personal data to:

Process and fulfil orders (payment, dispatch, delivery, returns, refunds)
Provide customer service and respond to enquiries
Manage your account and order history
Improve website performance and user experience
Send service communications (order confirmations, delivery updates, policy updates)
Send marketing communications (only where permitted or with your consent)
Prevent fraud, abuse, and security risks
Comply with legal and regulatory obligations

Data Security

We use reasonable technical and organisational safeguards to protect personal data, including secure hosting, access controls, and encrypted transmission where appropriate.

However, no online system can be guaranteed 100% secure.